Minskoff Theatre - Authorized Website

SCHEDULE & PRICING

Please visit Ticketmaster.com.

RUNNING TIME

2 hours 30 minutes, with one intermission

TICKET INFORMATION

To Purchase:

Box Office Hours

Monday-Saturday: 10:00 am - 8:00 pm
Sunday: 12:00 pm – 6:00 pm

Cash, American Express, Visa and Mastercard are accepted.

Single Tickets
Tickets can be purchased at the theatre or by calling The Disney on Broadway Hotline at 866-870-2717. Tickets can also be purchased at www.ticketmaster.com.

Group Tickets
Arrangements for groups of 20 or more can be made by calling, faxing or emailing Nederlander Group Sales with the name of the show you wish to see, the performance you wish to attend, the desired price category, and the number of tickets you seek. Procedures and terms will be explained upon contact.

Phone: 212-840-3890 or 800-714-8452
Fax: 212-840-3909
Web: www.NederlanderSalesNY.com

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -Top

REFUND POLICIES

Refund/Exchange Policy:
The Minskoff Theatre does not provide ticket refunds. For information regarding the exchange policy, click here.

Star Performer Absenteeism:
Refunds are not granted in the event of cast replacements.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -Top

PATRON POLICIES

Dress Code:
There is no formal dress code at the theatre. For all performance, attire should be comfortable and appropriate for the occasion. The theatre is air conditioned throughout the year.

Policy for Children:
All persons entering the theatre, regardless of age, must have a ticket. Children under the age of 4 are not permitted in the theatre. A limited number of booster seats are available upon request.

Late Seating Policy:
The seating procedure for latecomers varies by seat section. Generally speaking, late patrons who are seated in the front orchestra are held in the auditorium until approximately twenty-five minutes after the performance begins. They are then escorted directly to their seats by an usher.

Policy on Smoking:
Smoking (includng e-cigarettes) is prohibited in the Minskoff Theatre.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -Top

AMENITIES

Concessions:
There are two bars in the main lobby, two bars located on the theatre’s orchestra level, and two bars located on the mezzanine where various mixed drinks, sodas, and candy can be purchased. However, water and the special commemorative beverage cups are the only beverages permitted in the auditorium. No outside food or beverage, except water, is permitted in the theatre.

The bars begin serving patrons 45 minutes before the performance begins.

Restrooms:
Male and female restrooms are located on the orchestra and mezzanine levels of the theatre.

Cloakroom:
Cloakroom service is available to patrons during the winter months.

Merchandise:
The producers of The Lion King provide numerous stations throughout the theatre where a wide variety of souvenirs can be purchased.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -Top

ACCESS

Policy for our Patrons with Disabilities:
Accessible seating is available for this performance as indicated on the seating map.

Wheelchair locations are available in the orchestra section of the theatre and the mezzanine boxes (pending availability). There is a limit of one wheelchair and companion seat per order. Non-accessible seats may also be purchased in the same transaction.

For guests with limited mobility, there are seats available with movable/folding armrests (“Aisle transfer seats”) in these locations (steps required): Orchestra B1, B2, J1, L2, M101, M129, O130, Q15, Q16, U130, V101, Z101, ZZ130 Mezzanine: E101, E142, GG7, GG8.

For low vision/deaf & hard of hearing guests, accessible seats are available in the Orchestra Row A1-7, A 2-8, B1-7, B2-8.

For more details on accessible seating policies please contact the box office directly by calling 212-869-0550.

To learn more about Nederlander’s commitment to accessible seating in this venue, click here.

Wheelchair Accessible Restroom:
The Minskoff is equipped with handicapped restrooms on the theatre’s orchestra level, as well as on the mezzanine level. They can be accessed via a main lobby elevator that is strictly designated for guests with disabilities.

Seat Accessibility:
There are designated wheelchair and companion seats in the rear of the orchestra section or on the mezzanine. These locations are the ONLY ones that do not involve steps. All levels are accessible via the main lobby elevator that is designated for guests with disabilities. (See seating chart.)

Services for our Patrons with Disabilities:
Theatre representatives are available to meet physically challenged theatergoers in the lobby of the building to escort them to designated wheelchair accessible areas via elevators of escalators. The main lobby level of the theatre is not accessible by elevators.

Policy on Guide Dogs and Service Animals:
Although animals are not permitted in the theatre, an exception is made for guide dogs and service animals. Please inform your ticket sales representative if any accommodations are required.

Sound Enhancement:
Headsets for sound augmentation are available at the theatre, free of charge. Photo identification is required as a deposit.

Audio Described/Captioned/Signed Performances:
"D-Scriptive is a revolutionary audio description system for patrons who are blind or low vision, available at every single performance. During the show, the audience member hears a detailed description of all the visual aspects and action of the production, including staging, choreography, sets, lighting, costumes, physical humor and intentions, and much of the Playbill and theatre information. It is synchronized perfectly to the show's cueing system and adjusts itself according to any fluctuations in the performance.

To reserve D-Scriptive for use at the theatre: First, purchase your tickets. Then, reserve your D-Scriptive device by contacting Sound Associates by phone at 212-582-7678 or by email at DScriptive@att.net. The device will be waiting for you at the Sound Associates Infrared kiosk inside the theatre on the day/night of the show. There is never a charge to use D-Scriptive. For more information, please visit www.G-PASS.org and click on the appropriate service.

I-Caption, a ground-breaking hand-held personal captioning system for theatregoers who are deaf or hard of hearing, simultaneously displays verbatim texts of the entire script as it unfolds on stage, as well as announcements and show information at every performance. Like D-Scriptive, it is synchronized to the show's cueing system and adjusts itself according to fluctuations in the performance.

To reserve I-Caption and Sound Enhancement headsets for use at the theatre: First, purchase your tickets. Then, reserve your I-Caption device by contacting Sound Associates by phone at 212-582-7678 or by email at ICaption@att.net. The device will be waiting for you at the Sound Associates Infrared kiosk inside the theatre on the day/night of the show. There is never a charge to use I-Caption. For more information, please visit www.G-PASS.org and click on the appropriate service.

This service is made possible by Inclusion in the Arts. This program is supported by funds from the City of New York Theater Subdistrict Council, LDC and the City of New York."
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -Top

SECURITY

Patron Security:
For the protection of our patrons, theatre managers and private security personnel are on duty during all performances.

Bag Checks:
Purses, briefcases, and large bags may be inspected upon arrival. For your convenience, we recommend refraining from bringing large bags to the theatre.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -Top

MINSKOFF THEATRE STAFF

House Manager - David Calhoun
Associate Manager - Carolann Falasca
Treasurer - Nick Loiacono
Head Usher - Marion Mooney

Contact Information:
Nederlander Alliances, LLC
1501 Broadway, 14th Floor
New York, NY 10036
Phone - (212) 840-5577
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -Top

LOST AND FOUND

Please call (212) 869-0550.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -Top